APAC Inspire Days 2021 Agenda

All sessions are in UTC +11 (Sydney).

Each day the event will start at:

  • 11:00AM Shanghai time
  • 2:00PM Sydney time

Please note the sessions will be available in the following languages:

  • English, 语言
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Name Time More Info
Wednesday, November 17, 2021
Empower. Elevate. Accelerate. 2:00 PM - 2:20 PM(UTC +11:00) Sydney
The Offer You Can't Refuse2:20 PM - 2:55 PM(UTC +11:00) Sydney
Break2:55 PM - 3:10 PM(UTC +11:00) Sydney
Future-focused: Quadient’s Roadmap for Exceptional Experiences3:10 PM - 3:40 PM(UTC +11:00) Sydney
Inspire Evolve in Action: Hard-hitting Insurance Use Cases3:40 PM - 4:00 PM(UTC +11:00) Sydney
Inspire Journey & Evolve in Action: Streamlining Talent Recruiting 3:40 PM - 4:00 PM(UTC +11:00) Sydney
Inspire Flex in Action: Level Up your Digital CX3:40 PM - 4:00 PM(UTC +11:00) Sydney
Inspire Evolve in Action: Standout Banking Use Cases3:40 PM - 4:00 PM(UTC +11:00) Sydney
Break 4:00 PM - 4:10 PM(UTC +11:00) Sydney
The 7 Characteristics of Highly Effective Communications4:10 PM - 4:35 PM(UTC +11:00) Sydney
In the Zone With Cognizant4:35 PM - 4:55 PM(UTC +11:00) Sydney
Key Recommendations 4:55 PM - 5:00 PM(UTC +11:00) Sydney
Thursday, November 18, 2021
Get Inspired2:00 PM - 2:10 PM(UTC +11:00) Sydney
R15 in 152:10 PM - 2:25 PM(UTC +11:00) Sydney
CCM Roadmap at HBF2:25 PM - 2:45 PM(UTC +11:00) Sydney
Break2:45 PM - 2:55 PM(UTC +11:00) Sydney
Inspire Pro Tips and Tricks2:55 PM - 3:25 PM(UTC +11:00) Sydney
The Critical Piece that's Missing from your CX Strategy2:55 PM - 3:25 PM(UTC +11:00) Sydney
Top 5 Customer-first UX Tips2:55 PM - 3:25 PM(UTC +11:00) Sydney
Conquer Inspire Interactive2:55 PM - 3:25 PM(UTC +11:00) Sydney
Actionable Tips for Mobilizing your Digital-First Strategy3:25 PM - 3:55 PM(UTC +11:00) Sydney
How to Maximize ROI by Connecting Journeys and Touchpoints3:25 PM - 3:55 PM(UTC +11:00) Sydney
How to Do More with Inspire Designer3:25 PM - 3:55 PM(UTC +11:00) Sydney
Creating your CCM Flywheel: The First 90 Days3:25 PM - 3:55 PM(UTC +11:00) Sydney
Break3:55 PM - 4:10 PM(UTC +11:00) Sydney
Triple Threat: The Benefits of Connecting CCM with CRM and Business Apps4:10 PM - 4:40 PM(UTC +11:00) Sydney
Peer Insights from Around the World (Computershare)4:10 PM - 4:40 PM(UTC +11:00) Sydney
Go the Distance with Inspire Scaler4:10 PM - 4:40 PM(UTC +11:00) Sydney
How to Build a World-Class Experience Architecture4:10 PM - 4:40 PM(UTC +11:00) Sydney
Inspire Days 2021 Awards Ceremony - APAC4:40 PM - 5:00 PM(UTC +11:00) Sydney